Unified Communications (CPaaS)
Voice, video, chat and intelligent contact centre platforms that connect customers, agents and teams.
Communications without boundaries
MetroWired unifies enterprise collaboration and contact centre excellence — so internal teams and customer-facing operations run on modern, reliable platforms.
Complete collaboration suite
Voice Anywhere is a complete collaboration suite for chat, voice and video conferencing, with private group workspaces, file sharing and Microsoft Teams as your interface at no extra charge.
- Chat, voice & video conferencing
- Group workspaces with file sharing & storage
- Microsoft Teams interface at no extra charge
- Custom ERP & CRM connectors
Work from anywhere
One suite for workforce engagement and customer-ready communications.
Aheeva Contact Centre
Omnichannel CX · routing · workforce insights
Intelligent customer experiences
MetroWired delivers intelligent Aheeva Contact Centre solutions that enable organisations to provide exceptional customer experiences across voice and digital channels.
Our platform offers advanced call routing, IVR, omnichannel communications, call recording, workforce management, real-time reporting, and CRM integration — empowering businesses to improve customer service, increase agent productivity, and gain valuable operational insights.